The provincial government has self-guided courses for its employees to support professional development and provide strategies that help with effective service delivery.
Generally, these courses are available through the PSA Learning Centre. However, employees who work for the BC Assessment Authority and BC Transit will access their courses here.
Building Capacity in Aboriginal Relations (BCAR) – “We are All Here to Stay”
Gain a deeper understanding of BC’S Aboriginal population and learn about the provincial government's commitment to a strong indigenous presence in the workplace and culturally appropriate business practices. This course will demonstrate the stepping stones for
initiating a necessary conversation about the past, present, and future of indigenous people in BC.
Interacting effectively with diverse populations is imperative for B.C. public service employees. Training in this area helps employees develop awareness and understanding about human diversity, along with related communication skills and strategies.
IM 110: Managing Our Information Assets
Provincial government information assets like electronic data or project files need to be managed properly throughout their lifecycle. This course briefly outlines how public service employees can effectively manage information assets.
IM111: Information Management and Privacy
Learn about responsible information sharing and what to do in the event of a security threat or potential privacy breach.
IM 112: Managing Government Records
Good records management keeps data and files accessible and preserves their value. Learn why proper records management is important and what it means for B.C. public service employees.
The B.C. government uses a “Lean” approach to work – focusing on removing waste, saving time, reducing costs, improving quality and making data-driven decisions. Learn how this approach can help your team deliver services that meet client needs first.
PCMP 110: Procurement Foundations
Learn basic skills and principles related to the B.C. government procurement and contract management process.